Mitigating Fraud While Modernizing For Retail’s Digital Future

Paul Fabara is Chief Risk Officer for Visa.

Covid-19 has left an indelible, and likely permanent, mark on our world. That is especially true in retail.

According to a recent survey by Visa and Wakefield, nearly half of global consumers are shopping online whenever possible as a result of the pandemic, and over a quarter will shop mostly or exclusively online this holiday season. Even if a vaccine becomes available, e-commerce is likely to continue its growth trajectory through 2021 and beyond. Retailers have adapted to this change in consumer behavior by innovating online and in-store options but now must consider ways to protect themselves and their customers from fraud in an increasingly digital world.

E-Commerce Evolution

The trend toward online shopping is evident globally in both mature and younger markets. Despite the convenient experience of e-commerce, the uptick in online sales has also opened a fresh window

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Samsung reports record sales amid questions about future

SEOUL, South Korea (AP) — The flood of obituaries for Samsung Electronics Chairman Lee Kun-Hee since his death over the weekend have mostly shared his most defining quote: “Change everything except for your wife and children.”

Lee’s rant against what he saw as complacency during a senior management meeting in 1993 reflects the demanding leadership that helped the company grow from an obscure maker of cheap televisions into a technology giant.

Questions loom over what’s next as Samsung, South Korea’s largest company by far, begins an era led by Lee’s son and corporate heir, Lee Jae-yong.

The younger Lee has been calling the shots since his father suffered a heart attack in 2014. He now faces immense pressure to navigate Samsung’s transition beyond its core hardware business into increasingly diverse technologies and services.

At the same time, Lee faces the distraction of a prolonged court battle over his indictment on

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The global tug-of-war over the future of the internet

© Provided by Quartz

The Big Idea

The world is entering a new, more intense era of fragmentation that is going to change the way the internet works. Here’s the TLDR to our field guide on the splinternet.

Here’s Why

1⃣ We’re a long way from the early ambition and optimism of a truly global and open internet.

2⃣ Digital divides are growing.


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3⃣ And geopolitical tensions are increasingly undermining the promise of the internet.

4⃣ Activists are fighting to ensure the internet remains open.

5⃣ But the future of the internet is also in our hands.

The Details

For many people across the world, the internet has delivered on its promise to radically accelerate access to information. But it’s become increasingly clear that we don’t have the ideal version of a singular internet that early enthusiasts might have hoped for. The internet’s splintering is accelerating, exemplified by

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Thaioil partners with Plug and Play to drive innovation in Smart Manufacturing and Sustainable Future

BANGKOK, Oct. 27, 2020 /PRNewswire/ — Thai Oil Public Company Limited, Thailand’s largest oil refinery and supplier of petroleum products, has partnered with Plug and Play Tech Center, a global innovation platform based in Silicon Valley, to help drive business growth opportunities and accelerate their ambition to lead Thailand’s energy sector to a smart manufacturing and sustainable future.

From left to right: Luck Saraya - Managing Director at TOP Ventures by Thaioil, Pongpun Amornvivat - Executive Vice President Innovation and Digitalization at Thai Oil PCL, Shawn Dehpanah - Executive Vice President and Head of Corporate Innovation APAC at Plug and Play Tech Center, and Tanya Tongwaranan - Program Manager Thailand at Plug and Play Tech Center.
From left to right: Luck Saraya – Managing Director at TOP Ventures by Thaioil, Pongpun Amornvivat – Executive Vice President Innovation and Digitalization at Thai Oil PCL, Shawn Dehpanah – Executive Vice President and Head of Corporate Innovation APAC at Plug and Play Tech Center, and Tanya Tongwaranan – Program Manager Thailand at Plug and Play Tech Center.

Thaioil’s venture capital arm “TOP Ventures” reflects the company’s commitment to its vision to Empower Human Life through Sustainable Energy and Chemicals as it seeks to invest and build partnership with

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Next Microsoft Edge Update Seeks To Drag Internet Explorer Users Into The Future

People have been surfing the Web with Internet Explorer for a quarter of a century. Microsoft is ready for Windows users to leave it behind once and for all and embrace the much more modern Edge.

Microsoft Edge version 87 is slated for release on November 19. When it rolls out, Internet Explorer diehards are going to see a much more aggressive pitch from Microsoft to make the switch.

If you’re still using Internet Explorer and happen to visit a site that has known compatibility issues Edge will automatically intervene.

A new Edge window will appear with an overlay letting you know what’s happening. The same screen will encourage you to import your Internet Explorer favorites, history and saved passwords.

You can choose not to, naturally, and just view

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Continental Plays with the Future of Car Audio

Photo credit: Continental AG
Photo credit: Continental AG

From Car and Driver

Immersive sound is the siren song of car audio makers, luring customers not to their deaths but to the options list. Audi offers Bang & Olufsen’s 3D Premium Sound System, Mercedes rocks Burmester’s high-end 3D surround-sound system, Range Rover’s Meridien promises 3D in-car surround sound. Bose has been pitching surround sound since 1996, after making its first factory-installed audio system for the 1983 Cadillac Seville.

Recreating the preternatural, submersing acoustics of a medieval cathedral these days requires a bouquet of speakers and a lot of power. The Bowers & Wilkins system in the Maserati Levante can put out 1280 watts through 17 speakers. The NAIM unit in a Bentley Flying Spur dishes out 2200 watts through 21 speakers. The Revel Ultima 3D system puts 28 speakers and 1200 watts inside the Lincoln Aviator. The 2021 Cadillac Escalade’s Platinum trim comes with a

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A CX-Centric Future Powered By Customer Advocacy, Micro Data + Emotion

If the pandemic has made one thing clear, it’s that the only constant is transformation. Consumer behavioral shifts are perpetual and brands that develop the right blueprint to conform to these changes in real-time, will be the victors. Because of this, a few key points on the horizon must be kept sharply in focus as 2021 approaches:

  • Digital transformation will only continue to accelerate amidst the new playing field.
  • 1:1 commercial intimacy centered on empathy and emotion will be pervasive, and the worlds of B2C and B2B will continue to become indistinguishable.
  • CX will consequently remain the ultimate battleground.

With that in mind, following are the Top 5 insights I believe brands and their leadership need to keep abreast of as the new year unfolds.

1 – CMOs and CEOs will need to work more

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Oil Rigs Run on AI ‘Twins’ Point to a Future Hastened by Covid

(Bloomberg) — The coronavirus crisis had a devastating effect on oil-company revenues, but it’s posed a tough human-resources problem too: how to keep workers safe on cramped rigs at sea where social-distancing is impossible.

Many operators have found an answer in technology — specifically, digital twins. These interactive 3D simulations of oil platforms and plants allow engineers to avoid toiling for weeks in the sweaty, close confines of a wind-battered rig, instead gaining virtual access from home.

Digital twins aren’t a new idea, but advances in computing — and widespread coronavirus restrictions — have helped them go mainstream in the oil industry, where the pandemic has swept through teams of engineers working elbow-to-elbow offshore.

“Covid-19 has been a catalyst for this type of digital innovation,” said Mitch Flegg, chief executive officer of Serica Energy Plc, which is using the system at one of its North Sea fields. “The demands of

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Saving America’s Digital Future

Whoever is elected president in November will have to confront one of the most important economic and national-security issues of our time. And it’s embedded in every one of our computers, our phones, and every devices that connects us to the Internet and to digital information.

Semiconductors, sometimes called microchips, are essential to our modern way of life. But who makes them, and where they are made, is looming as a national-security crisis.

Thirty years ago more than one third of all microchips made around the world came out of the American companies that gave Silicon Valley its name (silicon being the key ingredient in manufacturing microchips containing billions of microscopic transistors). Today that number has slipped to only 12 percent –while China is projected to dominate global semiconductor production by 2030. Americans still lead in terms of semiconductor design and innovation. But from the standpoint of making sure

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GeekWire Summit: Treat teachers as ‘learning engineers,’ and other insights on future of education

Moderator Tyra Mariani, left, president of Schultz Family Foundation, leads a “Future of Education” panel discussion at the 2020 GeekWire Summit in Seattle with Dr. Maria Klawe, president of Harvey Mudd College; Diane Tavenner, co-founder and CEO of Summit Public Schools; and Jessie Woolley-Wilson, CEO of DreamBox Learning. (GeekWire Photo)

Educators, policymakers, students and parents need to recognize the pandemic and remote learning as an impetus for meaningful change in schools, rather than a pause before returning to the way things have always been done.

That’s one takeaway from education professionals who offered a crash course on the “Future of Education” during a panel discussion at the GeekWire Summit on Thursday.

In addressing the drastically altered landscape of education from pre-K all the way through higher ed, Dr. Maria Klawe, president of Harvey Mudd College; Jessie Woolley-Wilson, CEO of DreamBox Learning; and Diane Tavenner, co-founder and CEO of Summit Public

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