Facebook Sues Companies Caught Selling Fake Instagram Followers

Illustration for article titled Facebook Sues Two Companies It Caught Selling Fake Instagram Followers

Photo: Josh Edelson (Getty Images)

As part of Instagram’s ongoing crackdown on the scourge of fake followers leaving fake likes on the accounts of equally fake influencers, parent company Facebook announced earlier today that it filed two separate lawsuits targeting four individuals whose stock and trade was selling fake engagement.

The post notes that Facebook had previously sent multiple cease and desists to the companies in question since 2017, months before Instagram formally announced it was cracking down on accounts sporting a suspicious number of likes, follows, or comments of dubious origin. According to the legal filings for both suits, Facebook also took the time to disable any Instagram accounts affiliated with these businesses, which were sometimes used to hawk their engagement wares. Apparently, neither company was deterred by the tech giant, leading to today’s lawsuits.

One of the companies named, Boostgram, spent the past five

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Facebook and Instagram launch a bundle of features and programming for #DurgaPujo2020

As the country transcends into the festive season, Facebook and Instagram have launched a bundle of features and content programming to help make your virtual Durga Pujo celebrations as entertaining as possible. These include immersive AR filters and stickers to create fun and engaging Stories, Reels, Facebook posts and programming on specific hashtags like #DurgaPujo2020, #ShubhoMahalaya, #FBDurgaPujo, #IGDurgaPujo.

Facebook and Instagram are platforms where people connect and express themselves, something that especially comes alive during festivals. Like every year, Durga Pujo will kick-start the festive period and be celebrated enthusiastically, but this time with a greater focus on virtual celebrations.

Manish Chopra, Director and Head of Partnerships, Facebook India, added, “With the onset of the festive season, cultural celebrations have gone virtual in the new normal. From capturing feelings and expressions to celebrating together, Facebook and its family of apps have always played an important role in bringing people together.

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Zendesk Offers Instagram Messaging for Businesses

Businesses Can Now Handle Instagram Messaging Requests at Scale with Zendesk

Zendesk, Inc. (NYSE: ZEN) today announced the addition of Instagram messaging to its customer support offering. This means businesses can now provide customer service on Instagram from directly within Zendesk. As a leader in messaging for customer service, this aligns with the company’s continued investment in new social messaging channels and a new, modern workspace for businesses to connect, engage and transact with customers.

The Messenger API for Instagram offers support for businesses to efficiently manage customer service inquiries that come over Instagram messaging. With this API, companies can have rich, seamless conversations with customers who respond to stories, start DMs, and more. For example:

  • A retail company that receives a direct message from a customer about the status of their order can reply to the customer quickly with accurate information about the shipment directly from Zendesk.

  • A customer

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Instagram faces EU probe over potential exposure of children’s contact details

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Contact details of minors have been exposed on Instagram.


Klagenfurt am Wörthersee, Kärnten | Carinthia, Austria/Getty

Instagram is being investigated by Ireland’s Data Protection Commission due to concerns that the social network handled the data of children in a way that may have violated European data protection laws.

The investigation, which according to a statement issued by the DPC on Monday, was opened back in September, follows concerns that children may have had their email addresses and contact phone numbers made public by switching their accounts from personal accounts to business accounts. 

Business accounts on Instagram give users access to more analytics, which can be useful if they’re trying to understand what content is performing well or trying to grow their accounts. But historically when converting a business

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Irish regulator investigates Instagram over children’s data

LONDON (AP) — Irish privacy regulators have opened two investigations into Instagram over the social media site’s handling of young people’s personal data.

Ireland’s Data Protection Commission said it launched the investigations in September after receiving complaints about the company. Facebook, which owns Instagram, said it’s in “close contact” with the commission and is “cooperating with their inquiries.”

The investigations were first reported late Sunday by Britain’s Daily Telegraph newspaper, which said they came after a U.S. data scientist aired concerns that Instagram made public the email addresses and phone numbers of people under 18. The minimum age to use Instagram is 13.

Data scientist David Stier said last year that his analysis found users, including those under 18, who switched their account types to business accounts also had their contact information displayed on their profile. Users were apparently switching to business accounts in order to see statistics on how

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EU investigating Instagram over potential child data breach

Close up side view young mixed race people sitting in a row with gadgets, discussing new mobile phone apps, watching funny videos, sharing information or contacts, interacting with each other.
The DPC is the EU’s regulator for compliance with General Data Protection Regulation (GDPR). It looks after monitoring the application of that law in the EU and EEA. Photo: Getty

The EU is investigating Instagram’s handling of children’s personal data, in the latest scrutiny concerning tech companies on the continent.

Facebook (FB), the social media app’s owner could be facing up to a large fine if it is found to have broken the law.

Ireland’s Data Protection Commissioner (DPC), which came into force in 2018, is looking into complaints that Instagram has made contact information on business accounts publicly available to anyone accessing the app.

The DPC is the EU’s regulator for compliance with General Data Protection Regulation (GDPR). It looks after monitoring the application of that law in the EU and EEA.

Reports by the BBC say that the investigations stem from whether Facebook has a legal basis to

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EU investigates Instagram over children’s data



a group of people looking at a cell phone


© Getty Images


Instagram is being investigated by Ireland’s Data Protection Commissioner (DPC) over its handling of children’s personal data on the platform.

The social media app’s owner Facebook could face a large fine if Instagram is found to have broken privacy laws.

The investigations stem from complaints that Instagram made contact information on business accounts publicly visible to anyone accessing the app.

The BBC has approached Facebook for comment.

A number of US tech giants have their European headquarters in Ireland, and the DPC is the lead European Union regulator under the EU General Data Protection Regulation (GDPR), which came into force in 2018.

The DPC is responsible for protecting individuals’ right to online privacy, and has the power to issue large fines.

The Irish regulator is investigating whether Facebook has a legal basis for processing children’s personal data and if it employs adequate protections and restrictions on Instagram

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Irish Regulator Probes Facebook’s Handling of Children’s Data on Instagram | Top News

(Reuters) – Ireland’s Data Protection Commission (DPC) has launched two inquiries into Facebook Inc

after concerns were raised about the social network giant’s handling of children’s personal data on Instagram.

The DPC, the main data privacy regulator in the European Union, received complaints from individuals and had identified “potential concerns” in relation to the processing of children’s personal data on Instagram, Deputy Commissioner Graham Doyle told Reuters in an emailed statement.

Both inquiries were launched last month, Doyle said in the statement.

Facebook did not immediately respond when contacted by Reuters on Sunday.

The Telegraph https://www.telegraph.co.uk/technology/2020/10/18/instagram-investigation-exposing-millions-childrens-contact, which first reported the inquiry, said Instagram made the email addresses and phone numbers of users under 18 public.

The Irish regulator launched its probe following a complaint by David Stier, a U.S. data scientist, the Telegraph added.

The first inquiry looks to establish if Facebook has the legal basis to process the data

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Irish regulator probes Facebook’s handling of children’s data on Instagram

By Aishwarya Nair

(Reuters) – Ireland’s Data Protection Commission (DPC) has launched two inquiries into Facebook Inc <FB.O> after concerns were raised about the social network giant’s handling of children’s personal data on Instagram.

The DPC, the main data privacy regulator in the European Union, received complaints from individuals and had identified “potential concerns” in relation to the processing of children’s personal data on Instagram, Deputy Commissioner Graham Doyle told Reuters in an emailed statement.

Both inquiries were launched last month, Doyle said in the statement.

Facebook did not immediately respond when contacted by Reuters on Sunday.

The Telegraph https://www.telegraph.co.uk/technology/2020/10/18/instagram-investigation-exposing-millions-childrens-contact, which first reported the inquiry, said Instagram made the email addresses and phone numbers of users under 18 public.

The Irish regulator launched its probe following a complaint by David Stier, a U.S. data scientist, the Telegraph added.

The first inquiry looks to establish if Facebook has the legal basis

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UK says Instagram to crack down on hidden influencer ads

LONDON (AP) — British regulators said Friday that Instagram will clamp down on “hidden advertising” by social media influencers.

The Competition and Markets Authority said Instagram’s owner Facebook has committed to tightening policies to restrict influencers who don’t disclose they’re being paid to promote businesses on its platform.

It’s part of an investigation into the influencer industry the watchdog launched two years ago. Regulators are concerned that Instagram wasn’t doing enough under consumer protection laws to stop hidden advertising, which is illegal in the U.K. They want to make it harder to mislead people with posts that aren’t labeled as ads.

Influencers are online personalities with thousands of followers who can earn hefty fees from brands for endorsing or reviewing their products or services.

“These changes mean there will be no excuse for businesses to overlook how their brands are being advertised either – making life a lot harder for

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