Microsoft Extends Xbox Elite Controller Series 2 Warranty Amid Hardware Issues

KEY POINTS

  • From 90 days, the warranty for the Xbox Elite Controller Series 2 has been extended to one year
  • Microsoft received reports of a “small percentage” of customers experiencing “mechanical issues”
  • This controller was recently added to a lawsuit over “drifting joysticks”

A move by Microsoft to extend the warranty for the current Xbox Elite Wireless Controller Series 2 comes on the heels of complaints over hardware issues.

Microsoft has extended the warranty for the Xbox Elite Wireless Controller 2 from 90 days after purchase to a full year following reports of “mechanical issues.” This change retroactively applies to all previous Xbox Elite Controller Series 2 units shipped since it debuted in November 2019.

Microsoft stated via the Xbox Support website that this was made in response to a “small percentage” of users that have encountered hardware issues. In addition, the company is offering refunds to payments made for

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