Business Phone Service – New Technology Creates Better Communication

Business phone service can be as simple as a single phone line on up to the use of T1’s or other types of circuits to handle higher call volume. Depending on the nature of the business and the expected call volume, phone service for business can become quite complex and require the use of more sophisticated solutions to deliver phone service.

For smaller businesses, standard POTS lines are used to terminate into a phone system that then routes calls out to individual extensions. POTS or “Plain Old Telephone Service” is the same exact type of phone line that would be used in the home. To accommodate the call volume, business phone service would use multiple POTS lines to provide the capacity needed when installing for use by a business. Although suitable for small, stand alone businesses, this type of setup is not practical for larger businesses where thousands of calls … Read More