Selecting your first or even your next website hosting provider is very similar to selecting a car insurance policy. You will probably ask your friends or family who they use or what they have heard about various companies. You may even read online for information about who has good word of mouth. And much like choosing a car policy, you sign up and there you stay for years and years, too afraid to shop around, and too afraid to make a move to another company that may offer more at a better price.
Your website hosting provider actually works for you, and not the other way around, and you should keep that in mind when you are evaluating different companies. Take a look at their website – do they make it seem as if you are the customer and they will take care of you? Or are you just a hassle to them that they will deal with by utilizing overseas customer support?
Finding a website hosting provider that treats you with the care and respect that you are paying them for can sometimes be more difficult than it should seem. You are paying them an awful lot of money for what should be a fairly simple service and is it asking too much that they are picking up the phone when you are having a problem? If so, then you need to move on.
Your website is your link to the world, your shop front, and the only way to get customers to buy your products or services. You can not afford to work with a company that does not treat you as well as they treat the largest company on the web. You need to find a company that is truly reliable, has a long track record, and an even longer list of recommendations by current customers.