Uber Faces Civil Rights Lawsuit Alleging ‘Racially Biased’ Driver Ratings

Topline

Uber was accused in a lawsuit filed Monday of discriminating against non-white drivers of color through its driver ratings system, adding to scrutiny over how the ride-hailing giant’s technology may unintentionally discriminate. 

Key Facts

The class action lawsuit, filed in federal court in San Francisco, alleges Uber violated federal civil rights law by firing drivers based on racially biased driver ratings from customers.

The lawsuit was filed on behalf of Thomas Liu, who alleges he was fired in 2015 after riders were hostile to him because of his race and gave him unfair ratings.

Liu says they canceled on him after seeing his photograph and asked where he was from in an unfriendly way. 

The complaint was originally filed in 2016 with the Equal Employment Opportunity Commission, but

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