Hoosier Dish Network customers lose Fox59, CBS4 programming over contract dispute

As of 7 p.m. Wednesday, Hoosier Dish Network subscribers no longer have access to local stations after the network could not resolve a contract dispute with Nexstar Media Group.

Why TV blackouts keep happening

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“We made a fair offer to keep Nexstar stations available to our customers, but Nexstar rejected it,” said Brian Neylon, Group President of Dish TV, in a statement announcing the blackout Wednesday night. 

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Last week, both companies issued separate press releases blaming the other for an impasse that has resulted in local affiliates being blacked out for Dish subscribers.

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Nexstar is the parent company of Fox affiliate WXIN-59 and CBS affiliate WTTV-4 in Indianapolis.

Nexstar also owns CBS affiliate WANE in Fort Wayne; NBC and ABC affiliates WTWO and WAWV in Terre Haute; and

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Dish Network customers could lose Fox59, CBS4 programming starting Wednesday night

Hoosier Dish Network subscribers are being warned to prepare for the “largest local station blackout in TV history” if a contract dispute between Dish and Nexstar Media Group isn’t settled today.

Why TV blackouts keep happening

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Last week, both companies issued separate press releases blaming the other for an impass that could result local affiliates being blacked out for Dish subscribers.

According to Nexstar, parent company of Fox affiliate WXIN-59 and CBS affiliate WTTV-4 in Indianapolis, subscribers would lose local programming at 7 p.m. Wednesday if a new deal isn’t made.

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Nexstar also owns CBS affiliate WANE in Fort Wayne; NBC and ABC affiliates WTWO and WAWV in Terre Haute; and ABC and CW affiliates WEHT and WTVW in Evansville.

Fox59, like many other stations around the nation, is reaching

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Some FiOS customers will get refund for sports programming canceled during COVID-19 pandemic

Many customers of another major local television service provider can expect to see partial refunds on an upcoming invoice.Verizon FiOS is the latest to announce a credit from Regional Sports Network fees, although they didn’t say how much customers should expect. Comcast Xfinity announced similar refunds in October. Those credits averaged about $4. Some of the money is being returned to customers who subscribed to a package including one or more regional sports networks because many of the year’s live sporting events were canceled during the COVID-19 pandemic.”We are pleased to begin issuing bill credits to these customers next month,” Verizon FiOS officials announced Tuesday in a statement. Verizon officials also said that this might not be the end of the refunds that customers are owed after programming was canceled because of the COVID-19 pandemic.”We anticipate that additional refunds may come to Verizon in 2021,” officials said.

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Phone and internet customers reveal debt trouble with telco companies during pandemic

Phone and internet customers say they are being disconnected, harassed by debt collectors and generally treated harshly by their telco providers when they need help, negatively impacting mental health.

The Consumer Action Law Centre has released a report detailing stories of people struggling to pay their phone and internet bills, with some fearing homelessness due to losing their job during the pandemic.

Despite a federal moratorium on evictions and banks allowing mortgage repayments to be deferred during the pandemic, debt collectors have continued to contact telco customers demanding repayments.

James* was one of those customers.

The 23-year-old lives in Melbourne and identifies as Aboriginal. He’s studying for a Cert III and receives JobSeeker and the Mobility Allowance for his disability.

He was contacted by debt collectors for multiple debts, including for a buy-now-pay-later purchase, a payday loan, a consumer lease and a Telstra debt of nearly $3,000 from three years

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Comcast faces backlash over plan to charge customers up to $100 for going over a home-internet data limit rolling out to 14 new states



a sign on the side of a brick building: Comcast sign logo in the wall of a building at Universal Studios. Roberto Machado Noa/LightRocket via Getty Images


© Roberto Machado Noa/LightRocket via Getty Images
Comcast sign logo in the wall of a building at Universal Studios. Roberto Machado Noa/LightRocket via Getty Images

  • Comcast is planning on adding data caps to its home-internet plans, starting in January.
  • In 14 states and the District of Columbia, customers with Xfinity internet plans that aren’t unlimited will be constrained to 1.2 TB of data per month, or face overage charges. 
  • Comcast has had data caps in other parts of the country since 2016.
  • Visit Business Insider’s homepage for more stories.

Comcast is adding a data cap for some of its home-internet plans starting in January. The telecommunications giant recently confirmed it’s introducing a limit of 1.2 TB on Xfinity Internet plans in 14 states and the District of Colombia.

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If customers that don’t have unlimited plans go over that cap, they must pay $10 for each additional 50 GB

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Contractor on failed high-speed internet project violated customers’ privacy, City of Morden alleges



a close up of a person using a laptop computer: A contractor is suing the City of Morden over the failed Morenet project to provide high-speed internet to residents. In a countersuit, the city alleges he breached his agreement by 'conducting unauthorized surveillance and monitoring of internet traffic through Morenet,' and violated the privacy of customers.


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A contractor is suing the City of Morden over the failed Morenet project to provide high-speed internet to residents. In a countersuit, the city alleges he breached his agreement by ‘conducting unauthorized surveillance and monitoring of internet traffic through Morenet,’ and violated the privacy of customers.

A contractor hired to develop high-speed internet service for a southern Manitoba community violated customers’ privacy by installing “unauthorized surveillance and monitoring software,” the City of Morden alleges in court documents.

The allegation is made in a counterclaim filed by the city in October, in response to a lawsuit by Sergii Polishchuk and a former Morden city engineer over the cancelled Morenet project.

The counterclaim alleges Polishchuk not only failed to develop the internet service, but also carried out inappropriate surveillance activities under both the Morenet agreement and a separate agreement he had to provide IT services to the city.

Polishchuk, with

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Tesco apologises to customers after booking delays for…

Tesco says sorry to customers forced to queue online for hours as its website struggles to cope with surging demand for Christmas delivery slots – as Ocado is also overwhelmed

  • Tesco forced to install an online queue system to handle ‘high volumes of traffic’
  • Tesco customers said on social media they were being made to wait for hours
  • Supermarket sad they apologise ‘if things take a bit longer than usual’

Tesco has apologised to customers after its website struggled to cope with demand from shoppers seeking to secure Christmas delivery slots.

The supermarket giant was forced to install an online queue system to help it manage ‘high volumes of traffic’. 

Tesco customers on social media complained about the delay, saying they were being made to wait for hours.

Tesco tweeted in response

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T-Mobile tops 100M customers, posts $1.3B in quarterly profit six months after Sprint merger

T-Mobile added a net total of more than 2 million customers in the third quarter, giving it more than 100 million customers for the first time.

The Bellevue, Wash.-based wireless company posted of revenue of $19.3 billion and profit of $1.3 billion, or $1 per share, topping Wall Street’s expectations by both measures. Analysts surveyed in advance of T-Mobile’s earnings release expected the company to post earnings of 43 cents/share on revenue of $18.34 billion.

The results represent “the strongest financials in our history,” said Mike Sievert, the T-Mobile CEO, on an earnings call with analysts and investors. The company raised its financial guidance for the second half of the year by a variety of measures, including free cash flow between $700 million and $900 million, up from guidance of $300 million to $500 million previously.

Sievert said the growth took place despite COVID-19 creating a “slower switching environment” for

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Computer system failure sees post offices struggle to serve customers

UK-wide disruption in Post Office branches this morning was due to a computer system problem which meant staff were unable to serve customers at counters.





© Grangemouth Post Office has been forced to close this morning due to a national computer system fail…


The difficulties were announced on the Post Office’s Twitter page.

The post read: “Heading to branch? Some are currently unable to serve customers at the counter, which we’re working hard to sort. We’ll keep you updated.”

On the Grangemouth Post Office Facebook page it confirmed the issue was related to a computer system failure, adding: “Due to computer failure we have had to close temporarily, this is a national issue. Hopefully be open shortly.”

The Post Office has since confirmed that branches, including Grangemouth, which were forced to close are now reopen and the issues are being investigated.

A spokesperson said: “We’re aware that some of our

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Bookings Africa is connecting creative talents in Africa with customers

Nigerian entrepreneur, Fade Ogunro, started Bookings Africa, a digital platform with access to service providers like accountants, makeup artists, and social media influencers.

Founded in 2019, it now has a database of more than 8,000 registered artisans across South Africa, Nigeria, and Kenya, according to Ogunro.

It works like the ride-hailing service, Uber, where anyone that requires a cab can log onto the Uber app, book one, and pay at the end of the trip.

She added that so far it provides access to creatives in 25 different fields.

Identifying a problem

Ogunro, who is also a TV and documentary producer, first got the idea to create the digital marketplace in 2015 in the course of her work.

“I own a production company with my brother. And at the time, we had to shoot a lot of content and documentaries for brands and music artists across Africa,” she said.

Ogunro

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