As of 7 p.m. Wednesday, Hoosier Dish Network subscribers no longer have access to local stations after the network could not resolve a contract dispute with Nexstar Media Group.
“We made a fair offer to keep Nexstar stations available to our customers, but Nexstar rejected it,” said Brian Neylon, Group President of Dish TV, in a statement announcing the blackout Wednesday night.
Last week, both companies issued separate press releases blaming the other for an impasse that has resulted in local affiliates being blacked out for Dish subscribers.
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Nexstar is the parent company of Fox affiliate WXIN-59 and CBS affiliate WTTV-4 in Indianapolis.
Nexstar also owns CBS affiliate WANE in Fort Wayne; NBC and ABC affiliates WTWO and WAWV in Terre Haute; and
Many customers of another major local television service provider can expect to see partial refunds on an upcoming invoice.Verizon FiOS is the latest to announce a credit from Regional Sports Network fees, although they didn’t say how much customers should expect. Comcast Xfinity announced similar refunds in October. Those credits averaged about $4. Some of the money is being returned to customers who subscribed to a package including one or more regional sports networks because many of the year’s live sporting events were canceled during the COVID-19 pandemic.”We are pleased to begin issuing bill credits to these customers next month,” Verizon FiOS officials announced Tuesday in a statement. Verizon officials also said that this might not be the end of the refunds that customers are owed after programming was canceled because of the COVID-19 pandemic.”We anticipate that additional refunds may come to Verizon in 2021,” officials said.
Phone and internet customers say they are being disconnected, harassed by debt collectors and generally treated harshly by their telco providers when they need help, negatively impacting mental health.
The Consumer Action Law Centre has released a report detailing stories of people struggling to pay their phone and internet bills, with some fearing homelessness due to losing their job during the pandemic.
Despite a federal moratorium on evictions and banks allowing mortgage repayments to be deferred during the pandemic, debt collectors have continued to contact telco customers demanding repayments.
James* was one of those customers.
The 23-year-old lives in Melbourne and identifies as Aboriginal. He’s studying for a Cert III and receives JobSeeker and the Mobility Allowance for his disability.
He was contacted by debt collectors for multiple debts, including for a buy-now-pay-later purchase, a payday loan, a consumer lease and a Telstra debt of nearly $3,000 from three years
Comcast is planning on adding data caps to its home-internet plans, starting in January.
In 14 states and the District of Columbia, customers with Xfinity internet plans that aren’t unlimited will be constrained to 1.2 TB of data per month, or face overage charges.
Comcast has had data caps in other parts of the country since 2016.
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Comcast is adding a data cap for some of its home-internet plans starting in January. The telecommunications giant recently confirmed it’s introducing a limit of 1.2 TB on Xfinity Internet plans in 14 states and the District of Colombia.
If customers that don’t have unlimited plans go over that cap, they must pay $10 for each additional 50 GB
A contractor hired to develop high-speed internet service for a southern Manitoba community violated customers’ privacy by installing “unauthorized surveillance and monitoring software,” the City of Morden alleges in court documents.
The allegation is made in a counterclaim filed by the city in October, in response to a lawsuit by Sergii Polishchuk and a former Morden city engineer over the cancelled Morenet project.
The counterclaim alleges Polishchuk not only failed to develop the internet service, but also carried out inappropriate surveillance activities under both the Morenet agreement and a separate agreement he had to provide IT services to the city.
T-Mobile added a net total of more than 2 million customers in the third quarter, giving it more than 100 million customers for the first time.
The Bellevue, Wash.-based wireless company posted of revenue of $19.3 billion and profit of $1.3 billion, or $1 per share, topping Wall Street’s expectations by both measures. Analysts surveyed in advance of T-Mobile’s earnings release expected the company to post earnings of 43 cents/share on revenue of $18.34 billion.
The results represent “the strongest financials in our history,” said Mike Sievert, the T-Mobile CEO, on an earnings call with analysts and investors. The company raised its financial guidance for the second half of the year by a variety of measures, including free cash flow between $700 million and $900 million, up from guidance of $300 million to $500 million previously.
Sievert said the growth took place despite COVID-19 creating a “slower switching environment” for
The difficulties were announced on the Post Office’s Twitter page.
The post read: “Heading to branch? Some are currently unable to serve customers at the counter, which we’re working hard to sort. We’ll keep you updated.”
On the Grangemouth Post Office Facebook page it confirmed the issue was related to a computer system failure, adding: “Due to computer failure we have had to close temporarily, this is a national issue. Hopefully be open shortly.”
The Post Office has since confirmed that branches, including Grangemouth, which were forced to close are now reopen and the issues are being investigated.
A spokesperson said: “We’re aware that some of our