Norton antivirus displaying error after upgrade

Eyal Goldshmid, Special to TCPalm
Published 9:00 a.m. ET Dec. 2, 2020

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Having more than one antivirus installed on a device can cause various issues. (Photo: Getty Images)

Q:  In February, I upgraded from Windows 7 to Windows 10. Ever since I have been receiving the following error message daily: “Norton Security Scan cannot launch because %CCROOT% failed in initialization.” Despite the message, Norton seems to be working correctly, though I should also say it’s strange in that I’ve received no notification of any kind from it since the upgrade either. I contacted Norton Support, and they suggested I uninstall and reinstall Norton, which I did three times, but despite doing this the problem has remained. Any ideas how to fix this issue?  

— Al S., Vero Beach

A: This doesn’t appear to have anything to do with your upgrade to Windows 10.

Research on this error

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Computer labelling error on prescription bottle led to fatal dose of painkillers

A computer labeling error on prescription drugs caused a 30-year-old man with a slipped-disk to take a fatal amount of painkillers, an inquest heard.

Hamish Hardie, who worked as a public relations consultant, was prescribed the powerful drugs last August while he was waiting for surgery on two prolapsed lumbar vertebral discs.

But his mother, Mary-Anne Hardie, told an inquest said her son had been ‘badly let down’ after a computer error meant the medication was only marked with ‘use as directed’ instead of the correct amount.

Mrs Hardie took responsibility for administering the medication, but the uncertainty about the label on the bottle of oramorph and reliance on Hamish for dosage details meant that more frequent and higher doses were given.

As a result the Leeds University graduate died at the family home in Wisborough Green, West Sussex, last August – just two days after he started taking the

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Computer error led man, 30, to fatally overdose on morphine



a person standing in front of a group of people posing for the camera: MailOnline logo


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A back pain sufferer died after accidentally overdosing on morphine due to a computer labelling error on his prescription drug bottle, an inquest has heard. 

Hamish Hardie, 30, was prescribed Oramorph, a brand of liquid morphine, after suffering from two slipped discs, but he overdosed as there was no exact dosage on the bottle prescribed.

His mother, Mary-Anne Hardie, who administered the medication, said her son had been ‘badly let down,’ after a computer error went unnoticed by a trainee GP and a pharmacist’s dispenser.

The error meant she followed instructions on the bottle to ‘use as directed,’ meaning more frequent and higher doses were given – on top of the dihydrocodeine and diazepam prescriptions Hamish was also taking to treat his pain.  

As a result, the Leeds University graduate died at his family’s home in Wisborough Green, West Sussex, last August –

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Man, 30, died from accidentally overdosing on morphine after computer labelling error

A back pain sufferer died after accidentally overdosing on morphine due to a computer labelling error on his prescription drug bottle, an inquest has heard. 

Hamish Hardie, 30, was prescribed Oramorph, a brand of liquid morphine, after suffering from two slipped discs, but he overdosed as there was no exact dosage on the bottle prescribed.

His mother, Mary-Anne Hardie, who administered the medication, said her son had been ‘badly let down,’ after a computer error went unnoticed by a trainee GP and a pharmacist’s dispenser.

The error meant she followed instructions on the bottle to ‘use as directed,’ meaning more frequent and higher doses were given – on top of the dihydrocodeine and diazepam prescriptions Hamish was also taking to treat his pain.  

As a result, the Leeds University graduate died at his family’s home in Wisborough Green, West Sussex, last August – just two days after he started taking

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Michigan election software isn’t good enough at detecting human error, expert says

Michigan’s election software systems should be better at catching human error, experts say after at least two cases of flawed early results reporting on Election Day.

Some Republican leaders point to the errors among several reasons they believe the 2020 election results lack integrity. Meanwhile, state officials assure the public there is nothing to worry about.

These mistakes were exceptions, the result of user error and fail-safes are in place that would have caught the inaccuracies before they were certified anyway, Michigan Secretary of State Jocelyn Benson’s office said.

“The erroneous reporting of unofficial results from Antrim county was a result of accidental error on the part of the Antrim County clerk,” Benson’s office said. “The equipment and software did not malfunction and all ballots were properly tabulated. However, the clerk accidentally did not update the software used to collect voting machine data and report unofficial results.”

Iowa University Professor

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Computer error forces Hawaii public housing lottery reboot

HONOLULU (AP) — A computer error has required the Hawaii Public Housing Authority to conduct a new lottery to choose successful applicants for housing assistance.

A vendor experienced a software glitch causing the names of some applicants for Section 8 housing vouchers to be entered into the lottery more than once, KHON-TV reported Monday.

Applicants received e-mails saying they were selected, but shortly after were informed the process had to be repeated because of the technical error.

There are 6,900 applicants and 750 will be selected. The agency plans to conduct a new lottery this week.


Housing authority Executive Director Hakim Ouansafi said this was the first time the agency used a lottery system.

“When the internet is kind of slow on somebody and they press ‘enter’ and they don’t see results quickly, if they press ‘enter’ again, that actually put some (applications) in the system twice, and then they

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Programming error cause of delay in Ogle Co. results for 90th Representative District

OGLE COUNTY, Ill. (WIFR) – On Nov. 3, 2020, after the polls closed, the Ogle County Clerk’s Office was contacted by an Election Judge who noticed the vote counts  related to the 90th District Representative race appeared to be unusual.



An election worker prepares "I Voted" stickers at a polling place on Tuesday, Nov. 3, 2020, in Ballwin, Mo.


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An election worker prepares “I Voted” stickers at a polling place on Tuesday, Nov. 3, 2020, in Ballwin, Mo.

Ogle County Clerk Laura Cook notified the Democratic and Republican Party Chairpersons who were present at the Ogle County Courthouse that evening and  informed them that a potential problem with vote tabulation had been reported in regards to the 90th District Representative race, according to Cook.

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“Since this issue was reported, the county clerk’s office has conducted and discovered that a programming error shifted the oval positions for the candidates in the 90th District Representative race,” Cook said. “The programming error was limited to

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Losing Republican in Oakland County turns winner after error fixed

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A computer error led election officials in Oakland County to hand an upset victory Wednesday to a Democrat, only to switch the win back to an incumbent Republican a day later.

Oakland County Commissioner Adam Kochenderfer, R-Rochester Hills (Photo: Oakland County( (Photo: Adam Kochenderfer)

In Oakland County’s 15th county commission District — representing Rochester and Rochester Hills — the initial count gave a 104-vote margin to the Democrat, Melanie Hartman, amounting to a razor-thin majority of 50.08%.

That stunned the incumbent, Adam Kochenderfer, giving him a sure sense that he’d lost in a district long deemed a Republican stronghold.

“I thought that was that,” Kochenderfer said. “Those were the results, and I said I would not seek a recount.”

But what a difference a day makes – in weather, love, and the 15th District election for Oakland County commissioner. On Thursday, Kochenderfer was stunned again, this time by a

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My laptop produces and error when I try to update it

Eyal Goldshmid, Special to TCPalm
Published 10:39 a.m. ET Oct. 22, 2020

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Q: I have a new HP laptop that will not update. Whenever I try, I receive a message stating “a current driver on your PC may be better than the driver we’re trying to install.” I am running Windows 10 with the version 2004 update. What should I do to fix this?

— Richard W., Vero Beach

A: This error sometimes appears after installing a large update and indicates Windows was not able to finalize the installation of a specific hardware driver (typically the network adapter or graphics card) for one reason or another. 

Typically, there are two ways to fix this. 

The first is to launch the Windows Update Troubleshooter. 

To do this, click on your Windows search icon and type “Control Panel” into it. When that item comes up in the search results,

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The $2m Jackpot Winner Denied By ‘Software Error’ Heads To Court

A man who won $2m from a British bookmaker, only to be denied his winnings because of a “software error”, is taking his case to Britain’s High Court.

Andy Green won £1.7m ($2m) from bookmaker Betfred while playing a blackjack game on his smartphone. His account was credited with £1,722,923.54, but when he attempted to withdraw the winnings, the request was declined, according to a report from the BBC.

Mr Green was then called by a director of the bookmaking firm, who claimed there had been a “software error” and that the company was rejecting the claim.

Betfred reportedly offered Mr Green £30,000 ($38,000) as a token of “goodwill”, as long as he agreed to a non-disclosure agreement, later upping that offer to £60,000 ($72,000). Mr Green refused both offers and is now suing Betfred for £2 million ($2.6

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