Five9 Announces Virtual Event Series Highlighting the Future of Customer Service and Key Insights Brought on by the Pandemic

Join acclaimed industry analysts and recognized thought leaders as they discuss new trends and tools available to help your enterprise stay ahead of new consumer preferences

Five9, Inc (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, today announced a new virtual event series presenting valuable insights, best practices and business tools to help navigate heightened customer expectations.

As 2020 comes to a close, it is evident that the pandemic has forever changed the way consumers interact with brands. This has forced customer experience professionals worldwide to reconsider technologies to adapt to changing customer expectations in a work from home setting.

What was originally expected as a temporary shift to remote working has now become the new normal. Consumer trends have emerged that can guide companies in providing the best customer experience in this new environment through the use of impactful technology. The upcoming Five9 webinar series gives

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